Privacy Policy


Last updated: 22 January 2026

Byrne Brighter (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care. This policy explains what information we collect, why we collect it, how it’s stored, and your rights.

Who we are
Data Controller: Byrne Brighter
Contact email: niki@byrnebrighter.com
Business location: United Kingdom

If you contact us through the website, we will only use your information to respond to your enquiry and to manage any next steps you choose to take.

What information we collect

Depending on how you use the website, we may collect:

  • Contact details you provide (such as first name, email address, phone number if you choose to share it)

  • Message content you send via a contact form

  • Basic technical information about how you use the website (for example, device type, browser type, and anonymised usage data), where enabled

We do not ask you to share sensitive personal information (such as medical details) through the general website contact form.

Why we collect it

We collect personal information to:

  • respond to enquiries

  • provide information you request

  • manage communication and admin connected with your enquiry

  • maintain the security and performance of the website

Our lawful basis for processing (UK GDPR)

We process personal information under the following lawful bases:

  • Legitimate interests: to respond to enquiries and run the practice safely and professionally

  • Consent: where you choose to submit information via a form, or where you accept cookies (if applicable)

  • Legal obligation: where we must keep certain records for legal, tax, or regulatory reasons

How we store and protect your information

We take appropriate steps to keep your personal information secure. Website form submissions are stored within Squarespace and/or delivered to us by email, depending on how the form is configured.

We limit access to personal information and keep it only as long as necessary for the purpose it was collected.

How long we keep your information

  • Website enquiries: kept for as long as needed to manage the enquiry and any reasonable follow up, then deleted or anonymised

  • If you become a client, you will receive separate information about how client records are handled and retained.

Who we share information with

We do not sell your personal information.

We may share limited information with trusted service providers who help us run the website and communications, such as:

  • Squarespace (website hosting, forms, and site analytics)

  • Email provider used to receive and respond to messages Google Workspace

These providers act as data processors and are expected to handle personal data securely.

Cookies and analytics

Squarespace uses cookies and similar technologies to operate the site. Some cookies are essential for the website to function. Others may relate to analytics and performance.

You can control cookies through your browser settings.

Your rights

Under UK GDPR, you have the right to:

  • request access to the personal information we hold about you

  • request correction of inaccurate information

  • request deletion of your information (where applicable)

  • object to or restrict processing in certain situations

  • request portability of your data in some cases

  • withdraw consent where processing is based on consent

To request any of the above, contact: niki@byrnebrighter.com

Complaints

If you have concerns about how your data is handled, you can contact us first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO).