Terms & Conditions
Last updated: April 2026
These Terms & Conditions explain how sessions are offered at Byrne Brighter and what you can expect when engaging with this practice. They are here to support clarity, safety, and mutual respect.
Nature of the work
Byrne Brighter offers Solution Focused Hypnotherapy and Integral Eye Movement Technique (IEMT). Sessions are supportive and focused on helping you move forward in the present.
The work offered is not a substitute for medical care and does not involve diagnosis, treatment of medical conditions, or crisis support. Hypnotherapy and IEMT are not suitable for everyone, and suitability is always considered on an individual basis.
Discovery calls
A free 15-minute discovery call is offered to explore whether working together feels appropriate.
Discovery calls are:
informal and non-therapeutic
not an assessment or treatment session
an opportunity for both of us to ask questions and consider next steps
Booking a discovery call does not create a therapeutic contract.
Sessions and packages
Clients may choose to begin with a recommended initial block of three sessions or, where appropriate, attend individual sessions.
The number and frequency of sessions varies depending on individual needs. There is no obligation to continue beyond any agreed sessions, and ongoing work is always a choice.
Under 18s
Sessions for clients under 18 require the consent of a parent or legal guardian. The parent or guardian is responsible for booking, payment, and agreeing to these terms on behalf of the young person.
Suitability and boundaries
Working together is subject to suitability and professional boundaries. Byrne Brighter reserves the right to decline or discontinue sessions if it is felt that this work is not appropriate, or if another form of support would be more suitable.
Byrne Brighter does not offer emergency or crisis services. If you require urgent support, you should contact your GP, NHS 111, emergency services, or an appropriate crisis service.
Appointments, cancellations and payment
Sessions are booked and confirmed once payment has been received. This helps keep the diary clear and ensures your time is reserved.
New clients begin with a free discovery call. Where we decide to work together, sessions typically start with a recommended block of three sessions to build momentum and support meaningful progress.
If you need to cancel or reschedule a session, please provide at least 48 hours’ notice where possible.
Cancellations with less than 48 hours’ notice, or missed sessions, may be charged in full. However, where there are genuine or unforeseen circumstances, an alternative appointment time may be offered where possible.
After the initial sessions, ongoing support is flexible and arranged based on your needs.
Outcomes and expectations
While many people find hypnotherapy and IEMT helpful, outcomes cannot be guaranteed. Change depends on many factors, including individual engagement and circumstances.
No guarantees or promises of specific results are made.
Confidentiality
All sessions are treated as confidential. Information will only be shared where required by law or where there is a serious concern about safety, including safeguarding responsibilities.
Further details about how personal information is handled can be found in the Privacy Policy.
Changes to these terms
These Terms & Conditions may be updated from time to time. The most current version will always be available on the website.