Privacy Policy


Last updated: April 2026

Byrne Brighter (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care. This policy explains what information we collect, why we collect it, how it’s used, and your rights.

Who we are
Data Controller: Byrne Brighter
Contact email: niki@byrnebrighter.com
Business location: United Kingdom

If you contact us through the website, we will only use your information to respond to your enquiry and to manage any next steps you choose to take.

What information we collect

Depending on how you use the website, we may collect:

  • Contact details you provide (such as first name, email address, phone number if you choose to share it)

  • Message content you send via a contact form

  • Basic technical information about how you use the website (for example, device type, browser type, and anonymised usage data), where enabled

We do not ask you to share sensitive personal information (such as medical details) through the general website contact form.

If you choose to book a discovery call or ongoing sessions, you may be asked to complete a separate form which includes a small number of health-related questions. These are used only to assess suitability and ensure sessions are safe and appropriate.

This information is handled with care and only used where necessary to support safe and appropriate practice.

Why we collect it

We collect personal information to:

  • respond to enquiries

  • provide information you request

  • manage communication and basic administration connected with your enquiry

  • maintain the security and performance of the website

  • provide access to downloadable resources where requested
    send occasional emails with helpful content, updates, or relevant services (only where you have given consent)

Our lawful basis for processing (UK GDPR)

We process personal information under the following lawful bases:

Legitimate interests
We use your information to respond to enquiries, manage communication, and run the practice in a safe, organised, and professional way. We only process what is necessary and do not override your rights or interests.

Consent
Where you choose to submit information via a form, or where you accept cookies (if applicable).

Legal obligation
Where we must keep certain records for legal, tax, or regulatory reasons.

How we store and protect your information

We take appropriate steps to keep your personal information secure. This includes using password-protected systems and limiting access to personal information where it is necessary to provide our services.

Website form submissions are stored within Squarespace and/or delivered to us by email, depending on how the form is configured.

We keep personal information only as long as necessary for the purpose it was collected and handle it with care.

How long we keep your information

  • Website enquiries: kept for as long as needed to manage the enquiry and any reasonable follow up, then deleted or anonymised

  • If you become a client, we will keep brief session notes and relevant records to support your care. You will receive separate information about how client records are handled, stored, and retained.

Who we share information with

We do not sell your personal information.

We may share limited information with trusted service providers who help us run the website and communications, such as:

  • Squarespace (website hosting, forms, and site analytics)

  • Google Workspace (email services and Google Forms used for discovery call and session intake information)

These providers act as data processors and are expected to handle personal data securely.

Cookies and analytics

Squarespace uses cookies and similar technologies to operate the site. Some cookies are essential for the website to function. Others may relate to analytics and performance.

You can control cookies through your browser settings.

Marketing

Email communications

If you choose to download a resource or provide your details for updates, we may send occasional emails with helpful information, updates, or services related to Byrne Brighter.

You can unsubscribe at any time by using the link in the email or by contacting us directly.

Your rights

Under UK GDPR, you have the right to:

  • request access to the personal information we hold about you

  • request correction of inaccurate information

  • request deletion of your information (where applicable)

  • object to or restrict processing in certain situations

  • request portability of your data in some cases

  • withdraw consent where processing is based on consent

To make a request, contact: niki@byrnebrighter.com

We will respond within one month.

Complaints

If you have concerns about how your data is handled, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Byrne Brighter is registered with the Information Commissioner’s Office (ICO)